VEXUS A.I. Terms of Service

VEXUS A.I. Terms of Service

Effective Date: August 14, 2026

These Terms of Service (“Terms”) govern access to and use of VEXUS A.I., operated by Omnix Fusion LLC (“VEXUS,” “we,” “us,” or “our”).

By creating an account, purchasing Services, or accessing or using VEXUS A.I., you agree to these Terms.

1. The Services

VEXUS A.I. provides software and technology services that may include:

  • Customer relationship management (CRM)

  • Lead management

  • Marketing automation

  • Workflow automation

  • SMS and MMS communications

  • Email communications

  • Telephone services

  • Artificial intelligence voice agents

  • Artificial intelligence chat agents

  • Web chat

  • Appointment scheduling

  • Forms and funnels

  • Reporting and analytics

  • Third-party integrations

  • Other related tools and services

Features may vary according to the customer’s subscription, configuration, or service package.

2. Account Eligibility and Security

You must be legally capable of entering into a binding agreement to use the Services.

You are responsible for:

  • Maintaining accurate account information

  • Protecting account credentials

  • Controlling access granted to employees and contractors

  • Activity occurring through your account

  • Promptly notifying us of suspected unauthorized access

You may not share credentials in a manner that compromises the security of the Services.

3. Customer Data

You retain ownership of the customer, lead, business, and other data you submit to the Services.

You grant VEXUS A.I. and its service providers the rights necessary to host, transmit, process, analyze, and otherwise use that data solely as reasonably necessary to provide, secure, maintain, support, and improve the Services and fulfill your instructions.

You represent that you have the necessary rights, permissions, and lawful basis to provide and process data through VEXUS A.I.

4. Communications Compliance

VEXUS A.I. provides tools capable of sending or facilitating telephone calls, SMS/MMS messages, emails, automated communications, and artificial intelligence conversations.

You are responsible for ensuring your use of these tools complies with applicable law.

This includes, where applicable:

  • Telephone Consumer Protection Act (TCPA)

  • CAN-SPAM Act

  • Telemarketing regulations

  • Do-Not-Call requirements

  • SMS and carrier requirements

  • Call-recording and consent laws

  • Privacy laws

  • Industry-specific regulations

You are responsible for obtaining any consent required before contacting an individual.

VEXUS A.I. does not guarantee that a particular campaign, message, workflow, or communication strategy complies with laws applicable to your business.

5. Artificial Intelligence

Certain VEXUS A.I. features use artificial intelligence.

AI systems may generate inaccurate, incomplete, unexpected, or inappropriate responses.

You are responsible for configuring, supervising, testing, and monitoring AI functionality used by your business.

VEXUS A.I. does not guarantee the accuracy of AI-generated information or that AI systems will respond correctly in every situation.

Artificial intelligence functionality should not be used as a substitute for professional medical, legal, financial, emergency, or other regulated professional advice.

6. Acceptable Use

You may not use VEXUS A.I. to:

  • Violate applicable laws or regulations

  • Send unlawful spam or unsolicited communications

  • Harass, threaten, or deceive individuals

  • Impersonate another person or organization unlawfully

  • Distribute malware or malicious software

  • Attempt unauthorized access to systems or accounts

  • Interfere with Service operation or security

  • Engage in fraudulent activity

  • Process data you have no lawful right to possess or use

  • Use the Services in a manner that could damage telecommunications, email, platform, or domain reputation

We may suspend or terminate accounts engaged in prohibited activity.

7. Third-Party Services

Certain VEXUS A.I. functionality depends on third-party platforms and providers.

We do not control these third-party services and cannot guarantee their continued availability, pricing, performance, policies, or functionality.

Changes, interruptions, suspensions, or outages involving third-party providers may affect VEXUS A.I. functionality.

8. Fees and Payment

Customers agree to pay all fees associated with their selected Services.

Unless otherwise stated in a written agreement:

  • Subscription fees are billed in advance.

  • Usage-based charges may be billed separately.

  • Fees are non-refundable once a billing period has begun, except where required by law.

  • Failure to pay amounts due may result in suspension or termination of Services.

Pricing and available plans may change. Changes affecting an active subscription will be communicated when required.

9. No Long-Term Contract Where Applicable

Certain VEXUS A.I. services may be offered on a month-to-month basis without a long-term contract.

Specific proposals, order forms, subscriptions, or written agreements may contain different terms and will control where they conflict with this section.

Cancellation does not automatically entitle the customer to a refund for amounts already paid.

10. Cancellation and Termination

Customers may cancel Services according to the terms of their subscription or written agreement.

Upon termination, access to some or all functionality may end.

Customers are responsible for exporting information they wish to retain before termination where export functionality is available.

We may suspend or terminate access where reasonably necessary because of:

  • Nonpayment

  • Security concerns

  • Fraud

  • Abuse

  • Legal requirements

  • Violations of these Terms

  • Activity threatening our infrastructure or third-party providers

11. Service Availability

We work to provide reliable Services but do not guarantee uninterrupted or error-free operation.

Services may occasionally be unavailable because of maintenance, software updates, telecommunications failures, third-party outages, internet disruptions, security events, or circumstances outside our reasonable control.

12. Results Disclaimer

VEXUS A.I. does not guarantee:

  • A particular number of leads

  • Sales or revenue

  • Conversion rates

  • Advertising performance

  • Search rankings

  • Customer responses

  • Appointment volume

  • AI performance

  • Business profitability

Results vary according to numerous factors outside our control.

13. Intellectual Property

VEXUS A.I., including its branding, software configuration, interfaces, designs, documentation, workflows, proprietary materials, and related intellectual property, is owned by or licensed to Omnix Fusion LLC and is protected by applicable intellectual property laws.

These Terms do not transfer ownership of VEXUS A.I. intellectual property to customers.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided “as is” and “as available.”

We disclaim warranties not expressly provided in writing, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the maximum extent permitted by applicable law, VEXUS A.I. and Omnix Fusion LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost business opportunities, or loss of data arising from use of the Services.

To the maximum extent permitted by law, our aggregate liability arising from the Services will not exceed the amount paid by the customer to VEXUS A.I. during the three months immediately preceding the event giving rise to the claim.

Some jurisdictions do not permit certain limitations, so portions of this section may not apply in every circumstance.

16. Indemnification

You agree to indemnify and hold harmless VEXUS A.I., Omnix Fusion LLC, and their officers, employees, contractors, and service providers from claims, damages, liabilities, costs, and reasonable expenses arising from:

  • Your misuse of the Services

  • Your violation of these Terms

  • Your violation of applicable law

  • Communications sent through your account

  • Data submitted or processed through your account

  • Your infringement of another party’s rights

17. Changes to the Services or Terms

We may modify the Services and these Terms from time to time.

Material changes will be communicated when required by applicable law.

Continued use of the Services following an effective change constitutes acceptance of the revised Terms to the extent permitted by law.

18. Governing Law

These Terms are governed by the laws of the State of New Hampshire, without regard to conflict-of-law principles.

Any dispute arising from these Terms or the Services will be subject to the jurisdiction of the appropriate state or federal courts located in New Hampshire, unless otherwise required by applicable law or agreed in writing.

19. Entire Agreement

These Terms, together with applicable order forms, proposals, subscription terms, policies, and other written agreements between the parties, constitute the agreement governing use of the Services.

If a separately executed written agreement conflicts with these Terms, the executed agreement will control with respect to that conflict.

20. Contact

Questions regarding these Terms may be directed to:

VEXUS A.I.
Operated by Omnix Fusion LLC

Email: support@vexusportal.com

Website: vexusportal.com

© 2026 VEXUS AUTO A.I.  All Rights Reserved.