VEXUS A.I. Privacy Policy

VEXUS A.I. Privacy Policy

Effective Date: August 14, 2026

VEXUS A.I. (“VEXUS,” “we,” “us,” or “our”) provides customer relationship management, artificial intelligence, communications, marketing automation, lead management, and related software and services.

VEXUS A.I. is operated by Omnix Fusion LLC.

This Privacy Policy explains how we collect, use, disclose, and protect information when you access VEXUS A.I., use our websites, software, applications, communications tools, artificial intelligence features, or related services (collectively, the “Services”).

1. Information We Collect

Depending on how the Services are used, we may collect:

Account Information

Information provided when an account is created or managed, including:

  • Name

  • Business name

  • Email address

  • Telephone number

  • Account credentials

  • Billing and subscription information

  • Business contact information

Customer and Lead Data

Users of VEXUS A.I. may upload, enter, import, receive, or process information concerning their customers, prospects, leads, employees, vendors, and other contacts.

This may include:

  • Names

  • Email addresses

  • Telephone numbers

  • Addresses and ZIP codes

  • Vehicle or transaction information

  • Lead and inquiry information

  • Appointment information

  • Communication history

  • Form submissions

  • Notes and CRM records

  • Other information submitted through the Services

Our customers are responsible for ensuring they have the appropriate rights, permissions, and lawful basis to collect and process information they provide to VEXUS A.I.

2. Communications Data

VEXUS A.I. may facilitate communications through:

  • SMS and MMS messaging

  • Telephone calls

  • Email

  • Web chat

  • Artificial intelligence voice agents

  • Artificial intelligence chat agents

  • Automated follow-up systems

When these features are used, we may process message content, call information, recordings or transcripts where enabled, contact information, timestamps, delivery information, and related communication records.

Users of the Services are responsible for complying with applicable consent, recording, telemarketing, email, SMS, and communications laws.

3. Artificial Intelligence

VEXUS A.I. may use artificial intelligence to automate or assist with activities including:

  • Responding to inquiries

  • Lead qualification

  • Customer support

  • Appointment scheduling

  • Telephone conversations

  • SMS and chat conversations

  • Follow-up communications

  • Summarization and analysis

  • Workflow automation

AI-generated responses may occasionally be inaccurate, incomplete, or inappropriate for a particular situation. Customers remain responsible for reviewing their configuration and determining whether AI-generated information is appropriate for their business.

Users should not rely on VEXUS A.I. artificial intelligence features for emergency, medical, legal, financial, or other professional advice.

4. How We Use Information

We may use information to:

  • Provide and operate the Services

  • Create and administer accounts

  • Process subscriptions and payments

  • Deliver communications requested by users

  • Operate CRM and automation functionality

  • Provide AI-powered features

  • Provide customer support

  • Diagnose technical issues

  • Maintain security and prevent fraud or abuse

  • Improve our Services

  • Comply with applicable laws

  • Enforce our agreements and policies

5. Service Providers and Integrations

VEXUS A.I. relies on third-party technology providers and may integrate with third-party platforms to provide certain functionality.

These may include providers of:

  • Cloud hosting

  • CRM infrastructure

  • Telecommunications

  • SMS and telephone services

  • Email delivery

  • Artificial intelligence

  • Payment processing

  • Analytics

  • Advertising

  • Calendar and scheduling services

  • Data integrations

Information may be transmitted to these providers when necessary to provide functionality requested through the Services.

Third-party services are also governed by their own terms and privacy policies.

6. Sale of Personal Information

VEXUS A.I. does not sell personal information to third parties in exchange for monetary compensation.

We may share information with service providers, subprocessors, integrations, and other parties when necessary to operate and provide the Services or when directed by our customers.

7. SMS and Mobile Information

Mobile information, including telephone numbers and SMS consent information, will not be sold or shared with third parties for their independent marketing or promotional purposes.

Information may be shared with telecommunications providers and other service providers as necessary to deliver requested communications.

Consent to receive marketing text messages is not a condition of purchasing goods or services unless otherwise permitted by applicable law.

Recipients may opt out of SMS communications by replying STOP where supported.

8. Cookies and Similar Technologies

Our websites and Services may use cookies, pixels, local storage, and similar technologies for:

  • Authentication

  • Security

  • Preferences

  • Analytics

  • Performance

  • Advertising attribution

Browser settings may allow users to restrict or disable certain cookies, although doing so may affect Service functionality.

9. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect information processed through the Services.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and for securing devices and accounts used to access VEXUS A.I.

10. Data Retention

We retain information for as long as reasonably necessary to provide the Services, fulfill contractual obligations, comply with legal requirements, resolve disputes, enforce agreements, and maintain legitimate business records.

Retention periods may vary depending on the type of information and how the Services are configured.

11. Customer Responsibilities

Businesses using VEXUS A.I. are responsible for their own privacy practices and for complying with laws applicable to their collection and use of personal information.

When VEXUS A.I. processes personal information on behalf of a business customer, that customer generally determines why and how the information is processed.

Individuals with questions concerning information submitted to a particular business through VEXUS A.I. should generally contact that business directly.

12. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Obtain information regarding certain disclosures

  • Opt out of certain uses where required by law

Requests may be submitted using the contact information below.

We may need to verify your identity before processing certain requests.

13. Children’s Privacy

VEXUS A.I. is intended for businesses and adult users and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through our Services.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or legal requirements.

The updated effective date will be displayed at the top of this page.

15. Contact Us

Questions regarding this Privacy Policy may be directed to:

VEXUS A.I.
Operated by Omnix Fusion LLC

Email: support@vexusportal.com

Website: vexusportal.com

© 2026 VEXUS AUTO A.I.  All Rights Reserved.